• F.A.Q. - Frequently Asked Questions

  • How do I know you are not scammers?

    We buy all the products directly from manufacturers, so we are authorized resellers of the following brands: Kalpa Pharmaceuticals, 7Lab Pharm, Dragon Pharma, Sciroxx, Maha Pharma, BodyPharm, SP Labs, Gen-Shi Laboratories and many others.

    You can check this by yourself on their official websites: Kalpa Pharmaceuticals, 7Lab Pharm, Dragon Pharma. When checking please try to input our full website address with and without "www", for example: growxxlgear.com.

    We really want you to test our service by placing a small order, as we do not have a minimal order amount. The safe and discreet delivery of our genuine steroids is guaranteed.

    How to place an order?

    There are a few steps you need to follow to place an order on GrowXXLGear:

    Step 1: Create an account. Choose a login name and password. For security reasons, please do not use for the login name your real name or your e-mail address, use better a nickname.

    Step 2: Log in to Your Account. Please take a look at the left of our website, you will find the categories of products we sell.

    Step 3: After you have choosed the desired product, include the amount and click on "Buy Now" button.

    Step 4: After click on "Shopping Cart", it is located at the right of our website. Click "Continue Shopping" to add more products, or "Check Out" button if you are ready to go.

    Step 5: Get acknowledged with the site's terms and conditions, if you agree and accept them, click on the "Continue" button.

    Step 6: After, fill in the shipping information. Please make sure the shipping address is correctly introduced as we will not be responsible for the delivery to an incorrect address, nor we will reship the order.

    Step 7: After, please choose your desired payment method and make the payment for your order.

    How do I edit my order after it has been placed?

    If you haven't submitted your payment information yet, then you are able to edit your order. Please log into your account, choose order ID, then click on "Edit Order". If you have already paid for your order, however it hasn't been yet shipped out, please contact us and ask customer support to make the needed changes. In order to provide you with qualitative assistance, please always specify the issue and the order ID when referring to the customer service support.

    Is there a minimum order amount limit?

    We have started our business for our customers comfort and easy usage, so we haven't fixed any minimum order amount limit. You are free to order whatever you want in any quantity. Do not hesitate to place your order and we'll be glad to take care of the rest.

    What payment methods do you accept?

    We accept different types of payment, however to be able to see our payment methods, please log into your account and place an order.

    How can you guarantee delivery?

    We are here for a long term business, we are responsible for each customer. We guarantee the delivery of your products.

    In case you have additional questions or concern, please do not hesitate to contact us, we will gladly assist you.

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